Terms of Service

Last updated: April 2026

By using Navo you agree to these terms. Please read them.

1. The service

Navo provides a property transaction management tool to help you stay on top of tasks, store documents, and understand your progress. We are not a solicitor, estate agent, mortgage broker, or financial adviser. Nothing in the app constitutes legal or financial advice.

2. Your account

You are responsible for keeping your login credentials secure and for all activity under your account.

3. Your data

You own your data. We store it securely to provide the service. See our Privacy Policy for details.

4. Acceptable use

You may not use Navo for unlawful purposes or attempt to reverse-engineer, scrape, or disrupt the service.

5. Liability

We provide the service "as is". We are not liable for decisions you make based on information in the app, or for any loss arising from use or inability to use the service.

6. Governing law

These terms are governed by the laws of England and Wales.

7. Fair use of storage

Document upload is provided to support your active property transaction only. You may not use Navo as a general-purpose document store. We reserve the right to remove files unrelated to a transaction or to restrict upload access for accounts misusing the service.